Privacy & Security
Your Privacy:
At Saffron Rouge, we are committed to ensuring our clients a secure, private, and enjoyable online shopping experience. All customer information you provide to us will not be shared with any third party. We do not rent, sell or give out our client’s information. Your trust and satisfaction are of the utmost importance to us.
How do I know my information is safe?
The only time you will be asked for personal information is during checkout. During the checkout process (while on the "checkout" tab) you will be on our secure server - which is housed in an highly secure Oracle datacenter. The only time it is safe to give your credit card or personal information online is when you are on a secure page, and dealing with a trustworthy company. Saffron Rouge is also "Hacker Safe" certified. This means that everyday our systems are tested by a third-party company called ScanAlert to ensure that our systems are not hackable using any known intrusion methods.
How can I tell that the webpage I am on is secure?
When you are on secure webpage, you will notice in the bottom right corner of your browser, a "gold lock" or a "gold key" icon. You will also notice that the URL you are on no longer starts with http:// but now starts with https:// - the "s" stands for secure. Both of these factors indicate that you are on a secure page.
Saffron Rouge uses 128-bit SSL (secure socket layer) encryption provided by Verisign (the world leader in internet security) and Netsuite (the world's largest ASP (application service provider)). When you are on the checkout tab – which is a secure zone – you will be on the following URL: https://checkout.netsuite.com. Any information that is transmitted to us via this zone is encrypted so that no one can read it as it travels across the internet.
What if I still feel uncomfortable giving my credit card information online?
No problem. If you still feel uneasy, simply proceed through the checkout process as normal. When you get the to screen asking for your credit card information, simply enter your actual expiration date, and enter your card # as 14 zeros, or 00000000000000. Then simply call us toll free at 1-866-322-3227 to give us your credit card information by phone. Our office is open from Monday to Friday between 9:30am and 5pm EST. If we do not hear from you right away, a member of our client care team will call you to get your credit card details.
If you prefer, you can also order directly by phone by calling us at 1-866-FACE CARE (1-866-322-3227). Thank you.
Website Analytics:
Saffron Rouge uses Web Side Story Analytics - to analyze general aggregate (non-user specific) traffic on our site, strictly for the purposes of serving our clients better. Web Side Story does not gather any personally-identifiable information about visitors to our website, and maintains one of the best privacy policies in the industry. To read their policy, click here.
If you have any further questions about privacy or security, please email us at info@saffronrouge.com A member of our team will respond to you within 24 hours.
|
|
|
