Guarantee & Returns
Every product sold by Saffron Rouge is backed by our 30-Day Money Back Guarantee. If you’re not happy with a product, simply return it for a full refund. Products can only be refunded and cannot be exchanged.
Please note that all Aromafloria, Florascent, HollyBeth’s, NVEY ECO, andRevolution Organics items cannot be returned as we are discontinuing the lines.
Items must have a minimum of 50% of the contents and all original packaging to qualify.
How to Return a Product:
- Contact us to obtain a return authorization number.
- Ship the product to the appropriate return address.
For USA
18 Gateway Commerce Ctr Dr E
Door PD1
Edwardsville, IL
USA, 62025
For Canada
116 Fountain St E
Guelph, Ontario, Canada
N1H 3N6
Items must be returned to Saffron Rouge within 14 days of receipt of the return authorization number.
We will refund your credit card within 30 days of receiving your return. You will receive an email confirmation when the refund is received and processed. Refunds are not eligible for items arriving without return authorization numbers.
Original shipping charges are not refunded in the case of a return, unless the return is a result of our error.
Return Exceptions
The following items are exceptions to the return policy. Unless the result of damage during shipping or manufacturer defect, these items cannot be returned under any circumstances. In the case of manufacturer defect or damage during shipping, the client is required to contact Saffron Rouge within 5 days of receipt.
- Sale, short dated or discontinued items
- Rahua Elixir by Amazon Beauty
- red flower Perfume Concentrates
- Makeup sampler packs
- Starter kits
- All candles
Gift with Purchase
Gift with purchase promotions specify that a minimum order size amount is required in order to qualify. If a return made affects the original order total, the gift with purchase will no longer qualify.
The gift with purchase will need to be returned to get a full refund for any returned item on the sale. If you wish to keep the gift with purchase, the retail value of that item will be deducted from the amount of the item refunded.

